Refund policy
🔁 Alantis Refund Policy
We want every purchase on Alantis to be intentional, beautiful, and satisfying.
💡 All Sales Are Final
Because our platform features both digital downloads and custom products from independent vendors, all sales are final unless:
- The product was not delivered (digital file failed, item never arrived)
- The item is damaged, defective, or not as described
🧘🏽 If Something Goes Wrong:
- Contact the seller directly through their profile page
-
If no response within 3 business days, contact us at:
LordAM@AlantisMarketplace.com
We’ll review the case and do what’s fair for both the creator and the buyer.
Thank you for supporting artist-owned commerce.
Alantis is sacred ground.