Refund policy


🔁 Alantis Refund Policy


We want every purchase on Alantis to be intentional, beautiful, and satisfying.

💡 All Sales Are Final



Because our platform features both digital downloads and custom products from independent vendors, all sales are final unless:

  • The product was not delivered (digital file failed, item never arrived)
  • The item is damaged, defective, or not as described


🧘🏽 If Something Goes Wrong:

  1. Contact the seller directly through their profile page
  2. If no response within 3 business days, contact us at:
    LordAM@AlantisMarketplace.com


We’ll review the case and do what’s fair for both the creator and the buyer.

Thank you for supporting artist-owned commerce.

Alantis is sacred ground.